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911Cell Tower Call Routing

Routing Wireless 911 Calls

Routing Wireless 911 Calls

When Americans place a wireless 911 call, they expect it to be directed to a public safety answering point (PSAP) capable of quickly dispatching aid to their location. Currently, most wireless 911 calls are routed through the nearest cell tower and sent to the PSAP associated with that tower. However, in some cases, the call is routed to the wrong PSAP because the cell tower handling the call is located outside the caller’s jurisdiction.

Each time a wireless 911 call needs to be transferred from one PSAP to another, valuable time and resources are consumed. This delay can hinder the ability of first responders to reach the emergency scene promptly, potentially impacting critical response times.

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ADVANCED Wireless 911 Call Routing

Advancing Wireless 911 Call Routing

Location-based routing technology enables carriers to route wireless 911 calls using precise location information from the caller’s handset, rather than relying on the location of the cell tower. This approach makes it increasingly feasible to route 911 calls directly to the correct PSAP, ensuring faster and more accurate emergency response.

At 911iNET, we provide advanced technology and expertise to help jurisdictions accurately map cell towers and optimize the routing of 911 calls to the appropriate PSAP. Our solutions are designed to enhance the efficiency and reliability of emergency response systems.

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